Frequently Asked Questions:
Customer Care
I recently purchased MindManager 6 through a reseller or your online store after May 1, 2007. How do I get my free MindManager 7 license?
Please send your order confirmation to
info@mindjet.com and we will gladly upgrade you license key.
I have a valid Maintenance & Support plan. How do I get my free MindManager 7 license?
If you are on a current Maintenance & Support Plan, you should have already received an email with a MindManager Pro 7 license key and the download link for the product. Users who do not receive this email should contact
info@mindjet.com.
Can I use a MindManager 6 license key with MindManager 7?
No, MindManager license keys are unique to each version of the product. You cannot use a MindManager 6 license key for a MindManager 7 product.
Can I download MindManager 7 and begin using it without the license key?
Yes. Full versions of MindManager Pro 7 are available
here.
All downloads are fully-functioning products. You can download the trial product and begin using it immediately. When you receive your new license key, go to “Tools > License” and enter your key. There is no need to download or re-install the product.
How does MindManager Lite 7 compare to MindManager Pro 7?
Please review the
MindManager Comparison Chart. This informaiton will help you decide which MindManager product is right for you.
How does MindManager 6 Mac compare to MindManager 7 Mac?
New features in MindManager 7 Mac include Outline View, printing improvements, timer, enhanced import and export capabilities and many others. Please review the
MindManager 7 Mac datasheet.
How does MindManager 7 Mac compare to MindManager 7 for Windows?
MindManager Pro 7 for Windows offers close integration with Microsoft Office products as well as advanced features such as presentation mode, custom properties, spreadsheets, and many other advanced formatting and customization features. MindManager 7 Mac offers most of the core map-making features as well as Outline View, enhanced search and filtering, OPML import, new export options, enhanced image library, and much more. It is specifically designed to take advantage of the Mac operating system and give a Mac-like experience.
How does MindManager Pro 6 compare to MindManager Pro 7?
Unlike MindManager Pro 6, MindManager Pro 7 uses the Microsoft Office Fluent user interface to make it easier for people to get better results faster.
MindManager Pro 7 helps individuals improve performance, quickly and effectively communicate ideas and information, improve collaboration, and boost team productivity.
How does MindManager Basic 6 compare to MindManager Lite 7?
MindManager Basic 6 has been retired with the release of MindManager 7. MindManager Lite 7 is similar to MindManager Basic. The main difference is that MindManager Lite 7 does not have the exports/imports features that can be found in MindManager Pro 7.
The Lite product line is streamlined entry level software to introduce MindManager with basic features to new customers. MindManager Lite 7 provides the ability to visually capture, organize, and prioritize ideas.
Can MindManager Basic 6 customers upgrade to MindManager Pro 7?
Yes, but in the United States only. You can upgrade from all previous versions of MindManager online in the
Mindjet Online Store. You can also contact our Mindjet Sales toll-free at
+1 (877) MINDJET Ext. 2, or by email at
sales@mindjet.com.
Can I upgrade to MindManager Pro 7 after purchasing MindManager Lite 7?
Yes. You can upgrade to MindManager Pro 7 by only paying the difference in cost of MindManager Lite 7 and MindManager Pro 7.
What is the minimum number of licenses to qualify for volume licensing discounts?
United States customers interested in purchasing 10 or more licenses are encouraged to contact Mindjet Sales for special multi-user price discounts. You can also contact our Mindjet Sales toll-free at
+1 (877) MINDJET Ext. 2, or by email at
sales@mindjet.com. This offer is not available in other countries at this time.
What is the MindManager Project Management JetPack?
The Mindjet Project Management Jetpack contains a detailed white paper that illustrates how to use MindManager Pro to improve your team's delivery of projects. The JetPack also includes 15 related maps, a sample project process with 19 additional map examples and templates, and information about technology partners who support project management solutions.
Get more information about
Mindjet JetPacks.
I purchased MindManager but my personal download link is not working. How can I download MindManager?
You can download full versions of MindManager from the
Mindjet Download Library.
Note that these downloads require a valid MindManager license key to activate the software, otherwise they activate in 21-day trial mode.